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I live in Virginia and this company has been a nightmare to work with. I have been dealing with them since january 3 2017. I have contacted them several times for a refund. What they do is give you the run around until it has been 180 days and then claim that paypal...
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1.0
#1077038
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Denlab Direct - Instasmile Veneer Review

As others have stated The "perceived drag marks" on the impression trays are the issue. After several attempts I gave up and asked for a refund. (Minus shipping, trays and putty) in the interim I contacted Brighter Image (who I should have gone with in the first place) . Made my impression and they are on the way with no issue. I suggest to ALL. !!! Spend the extra few dollars and go with Brighter Image. Insta Smile is a disappointment.
2.3
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Additional Fees
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Diversity of Products or Services
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#1026194
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Instasmile Veneer Review

Veneers dod not fit looked awful. Refund requested and been ignored!
#925214
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I purchased my insta smile clip in veneers and it was dispatched on the 3rd of August and I received it on the 7th of August I wore it straight away and was so happy with the results I felt like a new person, I looked after them and followed all the guidelines then on...
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Anonymous
Anonymous

Hi, is their a way we can talk about your experience? I'm having very similar issues and it is likely court action will be taken. Perhaps you would like to give me a statement...

#915198
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10 MONTHS AND COUNTING!! In the beginning, everything seemed amicable and going according to plan. James Anderson was compliant and seemed to go out of his way to be professional. Then, the numerous impressions and talk of "drag" and "gumline" defaults became the...
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Anonymous
Anonymous

Mad at them because you cant do the impression

2.2
I liked
  • Perceived delivery and product
I didn't like
  • Never received product
  • Just stopped communicating and unkept deadlines
#888919
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Denlab Direct - Defective retainer AND DAMAGED IMPRESSIONS
The WORST COMPANY EVER! DO NOT PURCHASE FROM THIS COMPANY! I purchased an upper retainer for £48.99 Before purchasing, I contacted DenLab Direct twice asking if it was fine if I sent in my own impressions I got from my dentist (Stone Impression). They on both...
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1.0
#870659
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Short Review on June 15, 2016

Very bad company , please stay away , they are scams
#865999
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Short Review on June 06, 2016

They kept on telling me my impression wouldn't work , even when i had a dentist do the impression , this is wrong , and i lost a lot of money , something got to be done about this company now!!!!
#860715
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Resolved
After $800, 8 months and uncountable impressions, I finally received my semi permanent arches, IN 3 pieces. The first set made and sent were ridiculously large and left sores in my mouth, I looked like a horse.....several months later I receive a smaller set, bottom...
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#841393
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Contact Denlab Direct

Mailing Address:
Denlab International Holdings Limited
Trafford House, Platt Fold Street
Leigh, England WN7 1JH
United Kingdom
Phone:
+44 773 733 0148
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they took my money but never sent the teeth all they did was send imprints they sent me imprints over six different times they never sent the finished product. I had my bank do an investigation but they had fake proof some how that I had the teeth. To bad for them I...
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I didn't like
  • Are not a real company
#836307
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